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Know Your Employee (KYE)

What is Know Your Employee (KYE)?

KYE is an employee proofing solution that was created to protect your business, employees, customers, and reputation by proving who your potential employees are before you hire them.

Our patented multi-step process incorporates verification measures that prove each person IS who they say they are. This does not replace background checks. It complements them.

The KYE Proven Identity process is fast and frictionless!

Watch the demo video to see how fast and frictionless the process of proving a potential job candidate’s identity can be during the pre-employment process.

Add this simple step to your background check process to protect your organization and avoid future issues with fraud, data breaches, financial and reputational risks.

How Our Technology Works

Cloud-Based Authentication

The flexibility of the cloud with the security of biometrics – protect your business no matter where your users are.

Identity Proofing

We don’t assume identities, we prove them. This ensures people are who they say they are.

Biometric Verification

Our patented verification process utilizes multiple biometrics to guard against credential theft and identity spoofing.

Easy Mobile App

Q5id works with a simple, easy-to-use mobile app that allows your users to enroll and authenticate securely no matter where they are, complete with step-by-step directions.

Prevent Identity Fraud

Ensure your business is secure against fraudulent activities. We comply with NIST IAL2 security practices and NIST IAL3 security practices with our live video call.

Device Agnostic

Enrollments, verifications, and authentications are all made through our Q5id app on smartphones. Your proven identity is never tied to any one device, it is tied only to you.

24% of companies experienced Account Takeovers (ATO) in 2021.

Negative impacts of data breaches and ATOs go beyond financial losses, security, and legal expenses. Companies can also face:

  • Intellectual property (IP) theft and loss of trade secrets
  • Downtime for customers and employees
  • Irreparable damage to company brand and reputation
  • Customer attrition and negative customer experience
  • Company closure

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Protect your business, employees, customers, and reputation by proving who your potential employees are before you hire them. Our multi-step solution supplements your background check process by incorporating our Proven Identity verification solution that delivers the highest level of assurance that each person is who they say they are with a false acceptance rate of 1 in 933 billion.

In 2022, the FBI warned that deepfakes and stolen identification were used to apply for remote work.

With the increase in remote and work-from-home positions, there is also a corresponding increased need in the capability of your employee verification process. Q5id combats identity fraud with our patented Proven Identity solution leveraging multiple biometrics, AI, liveness testing, and our unique IP. 

Our solution can detect deepfake spoofing, use of synthetics, and even the use of general ID theft, preventing the user from obtaining a verified proven identity. Without this proven identity, your applicant would not be able to proceed in your hiring process.

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Job applicants use three primary methods to obtain a position fraudulently:  

  • Stolen identities: Most commonly the theft and use of another person’s name or Social Security number (SSN) other than their own to obtain a position. 
  • Use of synthetics: Two common types of synthetics are: (1) a corporate persona or an emulation of an existing employee is created, (2) use of various personally identifiable information from one or more real people that is combined to create a new, synthetic persona.  
  • Use of deepfakes: A deepfake uses AI and machine learning to manipulate visual or audio content for the purpose of deception. Most commonly, this is a video of a person in which their face or body has been digitally altered so that they appear to be someone else. 

New hires can easily gain access to intellectual property, corporate secrets, and customer information.

Conducting background checks on potential employees is the standard procedure for verifying an employee. But there is a flaw in this practice that limits your protection from fraud. A key component of current background checks is to use legally acceptable IDs. But this standard method does not prove and verify a potential candidate’s identity. It only proves the provided ID is valid.

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Q5id solves the issue of a false hire by proving your potential candidate is who they say they are. Using our IP, biometrics, and ID verification as just part of our patented solution, we offer you a positive identity proofing rate of 1 in 933 billion that the person on the provided ID is the person who you are communicating with.

57% of companies completed a background check on potential employees and were still exposed to internal fraud.

Knowing your employee in an expanding remote workforce complicates current verification methods. Today, it is common to only meet new hires virtually. In 2020, the IRS reported that 1.3 million SSNs were associated with employment-related identity fraud.

A new employee verification solution is needed.

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Our patented multi-step process incorporates verification measures that provides an identity proofing solution. We prove that each person IS who they say they are. This doesn’t replace background checks. It complements them. 

Companies can minimize the impact of the high cost of occupational fraud during the hiring process by proving who each new hire is during the pre-employment process, not just by verifying the ID of a new hire and running a background check.

KYE Frequently Asked Questions

What is Know Your Employee (KYE)?

KYE is a fast and frictionless employee identity proofing solution created to protect your business, employees, customers, and reputation by proving the identity of your potential employees before you hire them. Our patented multi-step process incorporates verification measures that prove each person IS who they say they are. This does not replace background checks. It complements them.

What is the Q5id employee proofing process?

Q5id’s patented multi-step process incorporates verification measures that provide an identity proofing solution that proves each person IS who they say they are.

A verification request is sent in just a few clicks. Using the Know Your Employee KYE by Q5id portal, the user logs in, clicks the new request button, and enters the first and last name of the potential candidate along with their email address. The user then clicks “send” and the request is sent to the potential candidate/employee needing to be verified.

The candidate opens the email with a link to download the Q5id Proven Identity app, and then completes the verification using the app. This takes less than three minutes. If the candidate already has a Q5id Proven Identity, then they just do a quick authorization in seconds. During the verification, the user will scan their face, both palms, and their state or federal-issued ID. They will also enter a few biographical details, read a short phrase, and click submit to be verified.

Once verified, the user clicks “Accept”, and the verification email confirmation is sent to the requestor stating the verification was completed along with the verification status. The KYE portal will also display the status of the verification request. With the positive verification, the employer can now be assured the person verified is who they claim to be and continue with their standard interview, background check and hiring process.

What is the difference between proving an identity and verifying an identity?

Our Proven Identity solution goes beyond traditional ID verification.

Traditional identity verification assumes when a person provides an ID, the ID is real and correct. IDs such as a driver’s license, social security card, or birth certificate can be verified, but this does not prove the person who presents the document is the person on the document.

Q5id uses a multi-step process that incorporates diverse authentication measures including ID verification and biometrics along with our IP, which together provides this proven identity. Our patented solution delivers the highest level of assurance that each person is who they say they are with a false acceptance rate of 1 in 933 billion.

What biometrics are collected when proving an identity?

When obtaining a Proven Identity as part of the KYE process, we will require:

  • Live face scan
  • Left and right palm scans
  • Live voice scan used for liveness testing

Our KYE solution, in part, can distinguish between a live face and palm to a photo or uploaded image. We can also distinguish between a live voice and a recorded voice. We do not keep these biometrics once we prove the identity. Face and palm biometrics are converted into a character string using a hashing algorithm and that algorithm cannot be reverse-engineered.

Will the enrollee's data ever be sold or shared?

No. Information gathered during the KYE process, such as biometrics and documentation are never sold or shared. Q5id is also compliant with CCPA, meaning that any user can request to have their profile and associated data removed.

What regulatory and industry standards does Q5id adhere to?

Q5id adheres to NIST 800-63A digital identity guidelines. We meet or exceed NIST IAL2. We also meet or exceed NIST IAL3 when opting in for our live interview feature.

Q5id is compliant with vertical industry requirements such as Know Your Customer (KYC) and Anti-Money Laundering (AML), as well as regulatory compliance with the California Consumer Privacy Act of 2018 (CCPA). Q5id has also been independently certified as SOC2 Type I compliant.

How do we protect your information?

Data, such as name, address, email, and phone number are encrypted and saved. We do not store a user’s facial or palm data unless required. Face and palm biometrics are converted into a character string using a hashing algorithm. That algorithm cannot be reverse-engineered. Images may be stored when required by law or regulations specific to a given business. Any images we store are secured in a data vault.

We are device agnostic. What does that mean?

When completing the verification, the process can be done on any mobile device with the Q5id app. Our verifications, along with the obtained Proven Identities, are never tied to any device. They are tied only to the individual person. This is especially helpful in reducing friction for verifications with no loss in security.

How long does the KYE proofing process take?

The entire proofing and verification process is fast and frictionless and takes less than three minutes. If the person doing the verification already has a Q5id Proven Identity, then the process requires a quick authentication that takes only seconds.

What is required in the KYE process by the person being verified?

To complete a KYE request, the candidate receiving the request is required to provide the following to complete the verification:

  • One of the following U.S. issued IDs:
    • Their state-issued driver’s license
    • Their state-issued identification card
    • Their U.S. passport
    • Their U.S. passport card
  • A smartphone
  • Ability to download the Q5id app to complete the verification.
  • The app will guide them through the verification process:
    • Conduct a scan of their face, palms, and ID.
    • Enter biographical information (most will be automatically populated from their ID).
    • Record a short phrase within the app.

Our app will verify their identity and provide you the results.  The entire verification process takes less than three minutes.

Employer user

How-to Guide KYE

A step-by-step how-to guide for employers as a PDF resource. Go to Guide.

Employer user

Job Candidate How-to Verify Your Identity

A step-by-step how-to guide for job candidates as a PDF resource. Go to Guide.

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