Q5id Customer Service
Our Enrollment Services center is staffed entirely by locals here at our Hillsboro, Oregon headquarters. Our experienced Advisers are on hand to provide world-class assistance with enrollments, answer questions, and of course to verify identities as needed within the Q5id app.
To reach our customer service line, please dial 855-438-7543 or 1-855-GET-Q5ID.
Hours of operation for our customer service adviser center:
8:00 am – 5:00 pm PT
Monday through Friday
Excluding holidays; see holiday schedule below.
Offices will be closed on the following dates:
|Martin Luther King Jr. Day||18 January 2021|
|President’s Day||15 February 2021|
|Memorial Day||31 May 2021|
|Independence Day (observed)||5 July 2021|
|Labor Day||6 September 2021|
|Veteran’s Day||11 November 2021|
|Thanksgiving Holiday Weekend||25 & 26 November 2021|
|Christmas Holiday Weekend||24 December 2021|
|New Year’s Holiday||31 December 2021|
If you’d prefer to email us instead, you can reach us at firstname.lastname@example.org.