12 Proven Data Security Tips for Contact and Call Centers

12 Proven Data Security Tips for Contact and Call Centers

More and more organizations are moving their operations online. Thanks to this development, it is now easier for businesses like Contact and call centers to manage large volumes of customer data. In turn, such tools result in optimized efficiency for both the employee...
Fraud Risk Management for Your Remote Workforce

Fraud Risk Management for Your Remote Workforce

The COVID-19 pandemic has truly left a major impact on American workplaces. After discovering the cost savings and greater efficiencies of both remote and hybrid working arrangements, many organizations are choosing to remain with these setups permanently. But while...